Peshawar: Advisor to Chief Minister KP Abdul Haq visited the Chief Minister Complaint and Redressal Cell (CRC) at CM Secretariat Peshawar. He inspected various sections of the cell and got details about the performance and procedures of the Cell.
Chairman CRC Al-haj Dilroz Khan and Vice Chairman Mukarram Khan Afridi briefed him on the occasion. The Advisor listened to the problems of those who had personally come to the Cell to register their complaints.
He also received public complaints through telephone calls, fax and email and issued on the spot directive to the quarters concerned for its timely redressal on which the complainants expressed their full satisfaction and thanked the provincial adviser.
Talking to the complainants, Abdul Haq said the present coalition govt of Khyber Pakhtunkhwa was not only committed to resolve all the problems of the public and provide them basic facilities of life but also taking practical and result oriented measures for the purpose. He said a new era of uniform development was being ushering in all over the province wherein remote parts were also given preference. He said timely and quality completion of development schemes would be ensured after the induction of consultants in nation building departments.
Making a reference to the new local government system of his government, the adviser said that with this system all the problems of the people would be solved at local level and they would not need to pay visits to homes and offices of ministers, advisors, MPAs or high authorities to get their problems solved. He added that the provincial government would fulfill all the promises made to the public and people would soon feel positive changes in their lives.
Abdul Haq remained in the Cell till late in evening and personally received dozens of public complaints and referred them to the concerned quarters for early redressal. He termed the establishment of the Cell as an historic decision of the provincial govt for timely disposal of public complaints and highly appreciated the untiring efforts of the cell’s staff to that effect.